Privacy Policy

Last Updated: 12-September-2023

This Privacy Policy describes the policies of MOQI SINGAPORE PTE. LTD.(hereinafter referred to as "MOQI", "we", "our" or "us"), 20 EMERALD HILL ROAD, Singapore 229302, Singapore, email: contact@myscale.com, phone: +861082194854 on the collection, use and disclosure of your information that we collect when you use our website ( myscale.com ) and services (collectively, "Services"). By accessing or using our Services, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use our Services.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on our website. The revised Policy will be effective 180 days from when the revised Policy is posted on our website and your continued access or use of our Services after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

INFORMATION WE COLLECT:

Name
Email
Mobile
Company or Institution
Occupation

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our Services.

HOW WE COLLECT YOUR INFORMATION:

When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources

As is true of most other websites, our website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our website, including a history of the pages you view. We use this information to help us design our site to better suit our users' needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

MOQI has a legitimate interest in understanding how members, customers and potential customers use its Services. This assists MOQI with providing more relevant products and Services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

HOW WE USE YOUR INFORMATION:

Marketing/ Promotional
Customer feedback collection
Support
Targeted advertising
Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

HOW WE SHARE YOUR INFORMATION:

Ad service
Marketing agencies
Analytics

We require such third party's to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our Services visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

RETENTION OF YOUR INFORMATION:

Your personal data is stored by MOQI on its servers. MOQI retains Services data for the duration of the customer's business relationship with MOQI and for a period of time thereafter, to analyze the data for MOQI's own operations, and for historical and archiving purposes associated with MOQI's Services. MOQI retains prospect data until such time as it no longer has business value and is purged. All personal data that MOQI controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: contact@myscale.com

DATA SUBJECT RIGHTS:

The European Union's General Data Protection Regulation (GDPR) and other countries'privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right of data portability
Right to object
Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data MOQI collects about you and how it is used.

If you wish to confirm that MOQI is processing your personal data, or to have access to the personal data MOQI may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside MOQI might have received the data from MOQI; what the source of the information was (if you didn't provide it directly to MOQI); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by MOQI if it is inaccurate. You may request that MOQI erase that data or cease processing it, subject to certain exceptions. You may also request that MOQI cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how MOQI processes your personal data. When technically feasible, MOQI will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, MOQI will provide you with a date when the information will be provided. If for some reason access is denied, MOQI will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at contact@myscale.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation's data protection authority.

YOUR RIGHTS:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at contact@myscale.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at contact@myscale.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use our Services for which your information was sought.

COOKIES ETC.

MOQI makes available a comprehensive Cookie Policy that describes the cookies and tracking technologies used on our website and provides information on how users can accept or reject them. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

THIRD PARTY LINKS & USE OF YOUR INFORMATION:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

CHILDREN'S DATA:

We do not knowingly attempt to solicit or receive information from children.

GRIEVANCE / DATA PROTECTION OFFICER:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at MOQI SINGAPORE PTE. LTD., 20 EMERALD HILL ROAD, email: contact@myscale.com. We will address your concerns in accordance with applicable law.